We understand that circumstances may change, and you may need to cancel your order after placing it. While all purchases are final once shipped, we offer a tiered refund schedule for cancellations before shipment to ensure fairness while maintaining our processing and fulfillment efficiency.

Cancellation & Refund Schedule

Cancellation Request Timeframe                               Refund Percentage

Within 5 days of purchase                                              90% refund

Within 10 days of purchase                                            75% refund

Within 15 days of purchase                                            50% refund

After 15 days or once shipped                                       No refund available

Explanation of Refund:

5-Day Window (90% Refund) – This allows for flexibility while covering initial processing costs.

10-Day Window (75% Refund) – At this point, materials may have been allocated, and administrative costs increase.

15-Day Window (50% Refund) – By this stage, pre-orders are typically in the fulfillment process, making cancellations costly.

After 15 Days (No Refund) – Orders are final once processing is complete or the item has shipped.

How to Cancel Your Order

Submit a cancellation request via Contact Us or support@E-ZDraws.com with your order number and purchase details.

Refunds will be processed to the original payment method within 5-7 business days of approval.

Orders that have already shipped cannot be canceled or refunded.

If you have any questions, feel free to Contact Us or support@E-ZDraws.com.

Thank you for choosing E-Z Draws, where independence and comfort come first!